Wednesday, 17 December 2014

Week 9: study case


         STUDY CASE

For this week we learn study case about “Kerja Ikut Peraturan” by Yaakob Ibrahim

Issues
*      Limited of photocopy machine
*      Many rules and regulations need to be follow by staff
*      Lack of staff to handle the xorox machine
*      Lack of skill to handle the electronic machine

Stakeholders
*      En. Hamidon as a staff
*      En Zamri as a manager
*      Assistant
*      En Ahmad as a consultan

Alternative
*      Increase self-machine
*      Training
*      Increase of number staff
*      Amend the s.o.p 

Implementation
Functional level:
    HR
MARKETING
OPERATIONS
FINANCE
    PR
       IT

How to manage and standardize problem:
·         Need to buy the machine and huge a company
·         Perfect your operations
·         giving training to the staff

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